Description

Daype nap vann, daype bon mache

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Shipping Policy

Welcome to Commudash Marketplace

At Commudash, we strive to ensure a seamless shopping experience for you. If you are not completely satisfied with a purchase, our return policies are here to help. We are committed to delivering your items quickly and conveniently. Here’s everything you need to know about our shipping process:

1. Free Shipping for All Orders

We offer free shipping on every order for all customers and vendors, with no minimum purchase required.
There are no hidden fees—what you see at checkout is the total amount you pay.

2. Fast Delivery Timeframe

Our goal is to provide a seamless and rapid shopping experience, so all orders are shipped within 5 minutes to 3 hours after purchase, depending on your location and order details.
Delivery times may vary based on item availability and local traffic or other conditions.

3. Order Processing and Delivery

Order Confirmation: Once you place an order, you’ll receive an order confirmation email with your order details.
Real-Time Tracking: You will receive a notification as soon as your order is out for delivery, allowing you to track its progress.
Delivery Window: We strive to meet the promised delivery time. In rare cases where delays occur, we will notify you promptly.

4. Delivery Locations

We currently deliver to addresses within your zone of marketplace. Expanding to new locations is always a priority, so please check back for updates if we’re not in your area yet.

5. Failed Delivery Attempts

If we’re unable to complete the delivery on the first attempt, our delivery partner will contact you to arrange a second delivery.
After two failed delivery attempts, your order will be returned, and our team will contact you for further instructions.

Refund Policy

6. Refund and credit

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5 to 10 business days and a credit will be applied to your original payment method.

7. Exchanges

Exchanges are subject to product availability.
For a quicker exchange process, consider purchasing the new item and returning the original item separately.

8. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at support@granmache.com or call us with your order number and photos of the item. We will arrange for a replacement or a full refund at no extra cost.

9. Contact Us

If you have any questions regarding returns or exchanges, please reach out to our Customer Support team:
- Email: support@granmache.com
- Phone: 786-474-4008
- Business Hours: Monday to Saturday - 7 AM to 9 PM

Cancellation / Return / Exchange Policy

10. Eligibility for Returns

Items can be returned within 1 days of delivery.
To be eligible for a return, items must be:
- In their original condition and packaging.
- Unused, unwashed, and unworn (except for trying on).
- Accompanied by a receipt or proof of purchase.

11. Items That Cannot Be Returned

Final Sale Items: These include items marked "final sale" or "non-returnable."
Perishable Goods: Food items, flowers, or anything that has a limited shelf life.
Custom or Personalized Items: Items tailored specifically to your request.
Gift Cards and Downloadable Products: These are non-returnable once issued.

12. Return Process

Step 1: Submit a Return Request: a) From your customer account or contact our support team at support@granmache.com with your order number, item details, and reason for return.
Step 2: Prepare the Item for Return: Once your return is approved, one of our delivery riders will come to your house to pick up the item.

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Sous-vêtements pour tous enfants

Sous-vêtements pour enfants

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